Business & Public
Every conversation, in every language
Speak your own language while the other person hears and reads theirs, in real time. Your team opens Biling on a phone and sets it on the desk between you, or shares a QR code so everyone follows on their own phone, and the conversation just runs. Every word is captured as a transcript you can search later.
Tell us about your organisation — we'll set your team up.
Built for a law firm or a bank, a taxi company or a workshop — and for a citizens' office, a housing authority, or a town hall.
At the counter
Real-time translation at any counter, desk, or table
Set a phone on the desk between two people, or share a QR code so each person runs the translation on their own phone — there is nothing to install and no hardware to connect. Biling keeps a natural, low-latency back-and-forth so both sides can actually talk, not wait. Front desks, reception, and meetings can welcome international clients and citizens in their own language from the first second.
- A phone on the desk between two people, or a QR code so everyone uses their own phone
- Natural two-way flow built for fluid, low-latency dialogue
- Multilingual front desks and meetings — greet clients and citizens in their language
- Set a phone on the desk, or share the QR code
- Each person speaks their own language
- Everyone hears and reads the reply in theirs
Transcription & records
Never take manual notes again
Every spoken word is captured automatically, so nobody has to write things down or worry about losing a detail during a high-stakes discussion.
See the ways to translateHands-free focus
Keep eye contact and stay in the conversation while Biling captures every word in the background.
Multi-speaker recognition
Biling separates who said what — across a two-person consultation, a larger boardroom meeting, or a visit out in the field.
Instant searchable archives
Hours of spoken conversation become a text-based library your team can search in seconds.
Automated workflow handoffs
Spoken commitments and agreed next steps are pulled into clean task summaries and follow-up drafts.
Insight
Turn conversations into business insight
Your organisation gets an overview of every client conversation and an AI summary that surfaces the questions, friction points, and requests that keep coming up — so unstructured talk across every team becomes something you can act on.
- Discover recurring patterns: frequent questions, service friction, and emerging demand, surfaced automatically
- Read communication flow, objection handling, and customer sentiment to keep raising service quality
- One overview across every team and topic, with spoken commitments turned into action-item drafts
Biling produces the data and hands it to you. How your organisation uses it — your CRM, quality reviews, reporting — and how it meets its consent and works-council obligations is your decision, under your existing data-governance framework. Biling provides the data; how you use it stays with you.
Every touchpoint
Fits every way you work
One flexible tool that drops into any working environment — from a front-office desk to a job out in the field.
Front desk & counter
One shared device placed between two people for smooth cross-language intake, consultations, and reception — at a company or a public office.
Field & frontline
Mobile-first for on-site staff, technicians, and drivers: instant clarity on work orders, safety briefings, and client or citizen requests.
Digital & hybrid meetings
Multi-party calls and conferences get real-time translated captions and one shared set of minutes afterwards.
Sales & client advisory
Structured capture and a live reference during the conversation mean consistent follow-ups, precise quotes, and no lost details.
Transparent consent controls
Built-in participant consent, so every party agrees before recording or transcription begins.
Data protection
Transcripts are stored on servers located in Germany, processing follows the GDPR, and your organisation sets encryption and granular retention controls.
Automated PII redaction
Built-in filters safeguard personal, payment, and other confidential identifiers before text is stored or shared.
Never used for training
Nothing from a conversation is used to train any model.
Get started
Bring Biling to your organisation
Access is granted case by case while we roll it out. Tell us about your setting and the systems you run, and we'll get your team started.
Request access